Shipping Policy at MinimalistCraft

At MinimalistCraft, we are committed to ensuring that your orders are delivered on time and in perfect condition. However, during peak seasons such as holidays, there may be slight delays due to increased order volume. We truly appreciate your patience and understanding during these busy times.

Processing and Shipping Times

  • Standard Shipping: Delivery within 3-5 business days.
  • Expedited Shipping: Delivery within 1-2 business days.
  • Processing Time: Orders are processed within 1-2 business days (excluding weekends) after you receive your order confirmation email. You will receive tracking details once your order has been shipped.

Shipping Fees and Sales Tax in the U.S.

  • Shipping Rates:
    • 25% of the total order if the order is greater than $23.96.
    • Flat rate of $5.99 if the total order is less than or equal to $23.96.
  • Sales Tax: 12% of the total order value (applicable to U.S. orders).

Delivery Time and Delays

We strive to ensure that all orders are delivered on time. However, during special holidays or peak seasons, there may be some unexpected delays. If your order has not arrived within 5 days of receiving the shipping confirmation email, please contact us, and we will assist you in tracking your order status.

Shipping Address Policy

To ensure accurate and timely delivery, please provide a complete and correct shipping address. We are not responsible for issues arising from incorrect address details, such as wrong name, address, or postal code.

Reasons for Shipping Delays

There are several reasons that may cause delays in shipping your order, including:

  • Holiday periods and peak seasons (such as Christmas and New Year).
  • Delivery issues in your location.
  • Delays in processing by the shipping carrier.

In such cases, we will notify you promptly and assist you in tracking your order.

Contact and Support

If you encounter any issues with your order, please contact our customer support team via email. We are committed to responding to all inquiries within 24 business hours. Our support team is always ready to assist you with any shipping-related issues.

Thank you for choosing MinimalistCraft. We appreciate your trust and are committed to providing you with high-quality products and excellent customer service for the best shopping experience.